Last updated: March 2026
This Privacy Policy describes how Potential Flow Pty Ltd ("we", "us", "our") collects, uses, and protects your personal information when you visit our website potentialflow.com.au ("the Website") or engage our services.
We may collect personal information including your name, email address, phone number, organisation name, and project details when you contact us through our website, email, or telephone. We also automatically collect non-personal information such as browser type, IP address, and pages visited through standard web server logs.
We use your personal information to respond to your enquiries, provide our professional services, send relevant communications about our services (with your consent), and comply with legal obligations. We do not use your information for automated decision-making or profiling.
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law.
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may use cookies to enhance your browsing experience. You can configure your browser to refuse cookies, though this may limit some website functionality.
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us using the details below.
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy or wish to make a complaint, please contact us:
Potential Flow Pty Ltd
Level 1, 10-14 Paterson Street
Launceston, Tasmania 7250
Email: admin@potentialflow.com.au